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ServiceDesk Plus - SAML 2.0 with LDAP Integration


ServiceDesk Plus Single Sign-On (SSO)

SSO Easy provides your company with secure access to ServiceDesk Plus, while enabling authentication via LDAP, or via countless other login sources, while leveraging SAML 2.0. Employees can access ServiceDesk Plus with just one click following their initial login to LDAP, or any other authentication source. Administrators can control and easily manage who has access to ServiceDesk Plus. SSO Easy's ServiceDesk Plus Single Sign-On (SSO) solution with the desired authentication integration, while leveraging SAML 2.0, is easy-to-use and fast to deploy, with free setup and support.
Users log in once, allowing them to launch ServiceDesk Plus and numerous other web apps with a single click of a link. Single sign-on helps employees save time, prevents lost or forgotten passwords, and reduces the risk of password phishing for your organization.

 

About ServiceDesk Plus

ManageEngine (formerly AdventNet) is the Enterprise IT Management Software division of ZOHO Corp. Founded in 1996 and known until 2009 as AdventNet Inc., ZOHO Corp. is headquartered in Pleasanton, CA with offices in North America, Europe and Asia. ZOHO Corp. is privately held. ZOHO Corp. serves a diverse range of enterprise IT, networking and telecom customers. ZOHO Corp. has achieved impressive growth over the years and has been a rock-solid supplier and partner, with sound financials. ManageEngine is an innovative producer of Enterprise IT Management Software, offering high-end functionality of large network management frameworks at cost-effective prices to enterprises world-wide. With more than 45,000 Customers Worldwide, including 3 out of every 5 Fortune 500 companies, we are the fastest growing alternative to traditional network management frameworks. ZOHO Corp. started of by building SNMP APIs and Network Management Platforms for Network and Element Management Systems for the Telecom domain way back in 1996. WebNMS Framework was rated #1 EMS/NMS Platform for Telecoms and is a carrier grade platform with over 1000 Man Years of development. During the dot com burst and telecom slowdown, early 2000s, ZOHO Corp. diversified in to the Enterprise IT Management space. ManageEngine as a brand targeting Enterprise IT Management was born. The carrier grade platform used for large telecoms was used as the basis for the new products in the IT Management Space. Today ManageEngine has over 20 products that cover many key areas for effective IT Management.

 

About SAML 2.0

Security Assertion Markup Language 2.0 (SAML 2.0) is a version of the SAML standard for exchanging authentication and authorization data between security domains. SAML 2.0 is an XML-based protocol that uses security tokens containing assertions to pass information about a principal (usually an end user) between a SAML authority, named an Identity Provider, and a SAML consumer, named a Service Provider. SAML 2.0 enables web-based authentication and authorization scenarios including cross-domain single sign-on (SSO), which helps reduce the administrative overhead of distributing multiple authentication tokens to the user. By using SAML 2.0, organizations can be more competitive in their market, by moving faster than competitors. Organizations who leverage SAML 2.0 can be less prone to be hacked, to experience a security breach, or experience or a data breach, by leveraging SAML 2.0.

 

About SSO Easy

SSO Easy is the world leader in cloud based Identity and Access Management (IAM) solutions. SSO Easy's flagship product - EasyConnect - is deployed in production by thousands of clients, enables secure and seamless Single Sign On for millions of users, who access thousands of SaaS services and internal applications. Among countless implementation options which exist for deploying EasyConnect, SSO Easy customers can enable Single Sign On with Active Directory integration, using SAML 2.0, quickly and easily, and the solution is extremely cost-effective.

Free Trials are available -- typically completed in less than 1 hour.

 

About LDAP

The Lightweight Directory Access Protocol (LDAP; /èöƒÝldÌ_p/) is an open, vendor-neutral, industry standard application protocol for accessing and maintaining distributed directory information services over an Internet Protocol (IP) network. Directory services play an important role in developing intranet and Internet applications by allowing the sharing of information about users, systems, networks, services, and applications throughout the network. As examples, directory services may provide any organized set of records, often with a hierarchical structure, such as a corporate email directory. Similarly, a telephone directory is a list of subscribers with an address and a phone number. LDAP is specified in a series of Internet Engineering Task Force (IETF) Standard Track publications called Request for Comments (RFCs), using the description language ASN.1. The latest specification is Version 3, published as RFC 4511. A common use of LDAP is to provide a central place to store usernames and passwords. This allows many different applications and services to connect to the LDAP server to validate users. LDAP is based on a simpler subset of the standards contained within the X.500 standard. Because of this relationship, LDAP is sometimes called X.500-lite.

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