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JitBit Hosted Helpdesk - SAML 2.0 with ColdFusion Integration


JitBit Hosted Helpdesk Single Sign-On (SSO)

SSO Easy provides your company with secure access to JitBit Hosted Helpdesk, while enabling authentication via ColdFusion, or via countless other login sources, while leveraging SAML 2.0. Employees can access JitBit Hosted Helpdesk with just one click following their initial login to ColdFusion, or any other authentication source. Administrators can control and easily manage who has access to JitBit Hosted Helpdesk. SSO Easy's JitBit Hosted Helpdesk Single Sign-On (SSO) solution with the desired authentication integration, while leveraging SAML 2.0, is easy-to-use and fast to deploy, with free setup and support.
Users log in once, allowing them to launch JitBit Hosted Helpdesk and numerous other web apps with a single click of a link. Single sign-on helps employees save time, prevents lost or forgotten passwords, and reduces the risk of password phishing for your organization.

 

About JitBit Hosted Helpdesk

Jitbit is a small, friendly & self-funded software company from the UK. Founded in 2005 by two guys with customer-support background, Jitbit aims to make the world a better place by building helpdesk software that does not suck. The flagship product is "Jitbit Helpdesk" which is a helpdesk ticketing system. The product comes both as a "SaaS" solution available on the web on-demand, and an "on-premise" version that can be installed on customer's servers. It features tight email integration, file-attachments, Google-drive integration, knowledge-base and everything a modern helpdesk app needs.

 

About SAML 2.0

Security Assertion Markup Language 2.0 (SAML 2.0) is a version of the SAML standard for exchanging authentication and authorization data between security domains. SAML 2.0 is an XML-based protocol that uses security tokens containing assertions to pass information about a principal (usually an end user) between a SAML authority, named an Identity Provider, and a SAML consumer, named a Service Provider. SAML 2.0 enables web-based authentication and authorization scenarios including cross-domain single sign-on (SSO), which helps reduce the administrative overhead of distributing multiple authentication tokens to the user. By using SAML 2.0, organizations can be more competitive in their market, by moving faster than competitors. Organizations who leverage SAML 2.0 can be less prone to be hacked, to experience a security breach, or experience or a data breach, by leveraging SAML 2.0.

 

About SSO Easy

SSO Easy is the world leader in cloud based Identity and Access Management (IAM) solutions. SSO Easy's flagship product - EasyConnect - is deployed in production by thousands of clients, enables secure and seamless Single Sign On for millions of users, who access thousands of SaaS services and internal applications. Among countless implementation options which exist for deploying EasyConnect, SSO Easy customers can enable Single Sign On with Active Directory integration, using SAML 2.0, quickly and easily, and the solution is extremely cost-effective.

Free Trials are available -- typically completed in less than 1 hour.

 

About ColdFusion

Adobe ColdFusion is a commercial rapid web application development platform created by JJ Allaire in 1995.[1][2][3][4] (The programming language used with that platform is also commonly called ColdFusion, though is more accurately known as CFML.) ColdFusion was originally designed to make it easier to connect simple HTML pages to a database. By Version 2 (1996), it became a full platform that included an IDE in addition to a full scripting language. One of the distinguishing features of ColdFusion is its associated scripting language, ColdFusion Markup Language (CFML). CFML compares to the scripting components of ASP, JSP, and PHP in purpose and features, but its tag syntax more closely resembles HTML, while its script syntax resembles JavaScript. ColdFusion is often used synonymously with CFML, but there are additional CFML application servers besides ColdFusion, and ColdFusion supports programming languages other than CFML, such as server-side Actionscript and embedded scripts that can be written in a JavaScript-like language known as CFScript. Originally a product of Allaire and released on July 2, 1995, ColdFusion was developed by brothers Joseph J. "JJ" and Jeremy Allaire. In 2001 Allaire was acquired by Macromedia, which in turn was acquired by Adobe Systems Inc in 2005. ColdFusion is most often used for data-driven websites or intranets, but can also be used to generate remote services such as REST services, websockets, SOAP web services or Flash remoting. It is especially well-suited as the server-side technology to the client-side ajax. ColdFusion can also handle asynchronous events such as SMS and instant messaging via its gateway interface, available in ColdFusion MX 7 Enterprise Edition.

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